King West Veterinary Clinic at 1029 King Street West in Toronto, Ontario

Reviews about King West Veterinary Clinic

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  If there was a 0 star, I'd put it. The vet we saw seemed like he was more interested in getting the money and treated us like idiots instead of actually helping us. We've got a little budgie who has scissorbeak (as confirmed by MANY people) but the vet claimed he didn't. He talked to us like we were completely stupid and unaware on how to take care of our bird, despite the fact one of us has worked with animals professionally and handled birds on a daily basis. He bragged about how long he's worked with birds, and while bragging he took too much off our bird's beak, causing him to bleed. All we wanted was for someone to tell us how to help our little guy, as his beak got damaged from an accident and he wasn't eating properly. When we were asked what type of food our bird would/wouldn't eat, we told him and he kept talking over us. He didn't show/tell us how to feed our bird with a syringe properly at all. Instead, went on about the fruits/vegetables we should give him, despite the fact we've tried a lot of different types and the bird just won't eat them. He treated my friend like an absolute idiot for the entire visit. The receptionist had told us the price for the whole visit would be $40, but it ended up costing us $115. Just because the girl was new, he told us and I quote "don't tell her about her mistake because it'll hurt her feelings." She didn't even help us at the end. Instead, she walked around the store "working" and ignored us. There's also a fish tank in the office that's nowhere near taken care of properly. My friend know everything there is to know about fish, and she pointed out how a couple of the fish are actually enemies and should never be kept together. As well, there's a turtle in the tank which isn't properly taken care of at all. I'll never go back to this place again. They "didn't have time" to help a customer with a cat who was clearly extremely ill and needed to be checked ASAP. They just booked the cat an apppontment for 2 days later. I'm disgusted with the service.
  by Steffi Kittybone

  November 21, 2017

Opening hours Closed now

Tomorrow: 08:00 am — 06:00 pm

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About King West Veterinary Clinic in Toronto