Shoppers Drug Mart at 718 Yonge Street in Toronto, Ontario

Reviews about Shoppers Drug Mart

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  The location is currently going through a 1-2 year renovation, but the pharmacy team is totally worth staying with through construction. The Pharmacist-owner is helpful, honest, and cares most about his patients' health and well-being. He even went the extra mile to reimburse me for an item that I had purchased over-the-counter and no longer needed by the advice of my doctor. Happy to have found this location and feel totally taken care of.
  by Meaghan Salmons

  October 11, 2017
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  The cashiers at this location get a 5 star rating from me for their always friendly and helpful service. The 2 star rating is because of my frustration with the pharmacy. For every success in getting routine prescriptions filled there are two times when it's a bit of a hassle, and I've never experienced this at other locations across downtown Toronto in 30+ years. I use Med Ready to order prescriptions because I don't have time to make phone calls during the work day, but 2 out of 3 times I get phone calls from them asking me to call back, with no indication of what it's about. Sometimes it's because they want to ask if I need another prescription that I hadn't asked for. (No, I would have ordered it). Other times they have called and when I called back it was because they don't have something in stock. (You couldn't have just left a message about that with a new pick up time ? Or, you couldn't have done a better job of keeping it in stock ?) 2 out of 3 times there's a problem. I'll soon be moving to a new Shopper's.
  by Valerie Anne

  January 13, 2017

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